1. Home
  2. FAQ
FAQ

Answers to Your Questions
right here

Find clear answers to all your tjbaje questions on this FAQ page. If you can't find what you're looking for, reach out to our support centre.

Bangla Support
Active 24/7
Instant Answers
50+
General Questions
8
Browse by Category
2 minutes
Average Resolution Time
98%
Satisfaction Rate
🔍
No results found
Try a different keyword or Help Center contact us.
👤

Account & Registration

To open an account on tjbaje, you'll need an active mobile number, an email address, and a national ID or passport. Registration takes just 3 minutes, and you must be at least 18 years old. To learn more, Registration Page here.

No, each person may only register one account. If multiple accounts are detected, all of them will be closed and any balance may be forfeited. Please follow this rule to ensure fair and honest gaming for everyone.

KYC verification is typically completed within 24 hours of submitting your documents. During busy periods, it may take up to 48 hours. You'll receive a notification by email and SMS once verification is complete.

login page and click the "Forgot Password?" option. Enter your registered email or mobile number and a reset link will be sent to you. Click the link to set a new password. The link is valid for 15 minutes.

to close or delete your account, Help Center Contact us via live chat or email. Make sure to withdraw any remaining balance before closing your account. You can also take a temporary break as part of responsible gaming.
💳

Payments, Deposits & Withdrawals

At tjbaje, you can deposit via Mobile Pay, Nagad, Rocket, Upay, and bank transfer. The minimum deposit is ৳500 BDT. For more details, Payments Page here.

Mobile banking withdrawals (Mobile Pay/Nagad/Rocket) are typically processed within 15–60 minutes. Bank transfers may take 1–3 business days. KYC verification is required for your first withdrawal.

The minimum withdrawal is ৳500. Standard accounts have a daily maximum of ৳50,000. VIP and High Roller members have separate limits. For more details, High Roller Page here.

tjbaje does not charge any deposit or withdrawal fees. However, your mobile banking provider or bank may apply their own transaction fees, which are set by the respective institution.

First, wait 30 minutes — network delays can sometimes cause a lag. If it still hasn't arrived, take your transaction ID and Help Center contact us. Our team will resolve the issue within 2 hours.
🎁

Bonuses & Promotions

Your first deposit after registration automatically triggers a 100% welcome bonus credited to your account. To find out the maximum bonus amount and wagering requirements, Bonus Page here.

Not directly. To withdraw bonus funds, you must meet the applicable wagering requirements — typically 20–30x the bonus amount. Each bonus has its own terms and conditions.

After logging in, go to the "Bonus" section in your account dashboard to find the daily claim option. You can claim it on your first login each day — if you miss a day, it'll be available again the next.

Share your referral link or code. When a friend registers and makes their first deposit, you'll earn a referral bonus. For full terms and amounts, on the Bonus Page available.
🎮

Games & Lottery

At tjbaje, you'll find slots, Live Casino (Baccarat, Roulette, Blackjack), cricket and football betting, lottery, card games, and much more. on the New Games page See the latest updates.

Log in and Lottery page Go there, pick your preferred lottery, choose your numbers, and complete the payment. Draw results can be watched live, and any winnings are automatically credited to your account.

If a game disconnects mid-round, that round is cancelled and the bet amount is automatically refunded. All data is verified against server logs. In case of any dispute, Help Center contact us.
⚽

Sports Betting

Betting is available on 20+ sports, including cricket, football, tennis, badminton, and kabaddi. Both live betting and pre-match betting are supported. on the betting page See all options.

If a match is cancelled or abandoned, all bets are voided and the full stake is refunded. Decisions are made in accordance with the rules of the relevant international sports governing body.

The minimum bet for Sports Betting is ৳50 BDT. Maximum limits vary depending on the market and event. High Roller Higher limits apply for members.
🔒

Security & Privacy

Yes. tjbaje uses 256-bit SSL encryption, and your personal information is never shared with third parties. To learn more, Privacy Policy read.

Log in and go to Account Settings > Security > Two-Step Verification. Add your mobile number or an authenticator app. Once 2FA is enabled, you'll need to enter an additional code each time you log in.

Change your password immediately and Help Center Report it immediately. Our security team will investigate your account and temporarily lock it if necessary. Never share your password or OTP with anyone.
💬

Customer Service

For the fastest resolution, use live chat — available 24/7. Emails are responded to within 24 hours. All communication can be done in Bangla. Help Center go here.

For any complaint, go directly to our Help Center Submit via the "Complaint Form" or send us an email. Every complaint is recorded with a tracking number and resolved within 48 hours.

Yes, support is available in both Bangla and English. However, for Bangladeshi users, Bangla support is the fastest and most convenient option.
Get Direct Help
Live Chat
Chat Now — Active 24/7
Email Support
support@tjbaje.com
Help Center
All Solutions in One Place
Quick Links
Create New Account Log In Payment Methods Bonuses & Offers Sports Betting Lottery Responsible Gaming Terms & Conditions
Popular Questions
Responsible Gaming

Gaming should be entertainment. Set your limits and play responsibly.

Learn More
Why Choose tjbaje

Why Choose tjbaje

🛡️

Fully Secure Platform

Your account and transactions are protected with 256-bit SSL encryption and advanced firewall technology.

⚡

Fast Payment Processing

Deposits and withdrawals via Mobile Pay, Nagad, and Rocket are completed in minutes — no extra charges.

💬

24/7 Support

Reach us in Bangla for any issue — our support team is available 24/7, seven days a week.

🎁

Rewarding Bonus Program

From a welcome bonus to daily rewards, referral bonuses, and VIP perks — there's a reward at every step.

📱

Mobile-First Experience

Everything from your smartphone — gaming, payments, and support. A smooth experience with no separate app needed.

🏆

Massive Game Library

Slots, Live Casino, cricket betting, lottery — thousands of games, all on one platform. New games are added every week.

More Details

Learn more about tjbaje FAQ

Tjbaje is one of Bangladesh's most popular online gaming platforms. Thousands of users play games, place bets, and enter lotteries here every day. This FAQ page is designed to help you quickly find answers to any question on your own.

The most common questions are about account creation, payment methods, claiming bonuses, and withdrawals. The registration process is fully guided and takes just a few minutes — all you need is an active mobile number and email address. registration page and get started now.

Payments are simple on tjbaje. Mobile Pay, Nagad, Rocket, and all major mobile banking methods are supported. Deposits are nearly instant, and most withdrawals are processed within the hour. Payments page All options are listed in detail.

It's important to understand how bonuses work. Each bonus has its own terms and expiry. Bonus balances cannot be withdrawn until the wagering requirements are met. That said, tjbaje's bonus terms are fair and clearly stated in line with industry standards. on the Bonus Page Read all terms.

Security is non-negotiable. Never share your password with anyone — including our support team. tjbaje will never ask for your password or OTP over the phone or by email. If anyone claiming to represent tjbaje asks for such information, it's a scam. Immediately Help Center let us know.

Responsible gaming is our priority. You can set your own deposit limits, time limits, or cooling-off period at any time. If you feel your gaming is getting out of control, please Responsible Gaming Page Browse and get help.

If you can't find your answer in this FAQ, contact us directly. Live chat responses average under 2 minutes. Our support team speaks Bangla and is here to understand your issue. Help Center go there and start a chat now.

🚀

Did you find your answer?
Get Started Now

Join tjbaje and enjoy the best gaming experience in Bangladesh. Registration is completely free.

Register Now Log In
Secure Platform
Fast Payments
24/7 Support
18+ Only
বাংলা